Testimonials
There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients themselves.
So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs.
I would be happy to email you additional testimonials if you are interested.
"Thank you for going above and beyond our expectations."
Lincoln C., Allentown
"Thank you so much for all your work and expertise in marketing and selling our home. It was a real pleasure to deal with someone in whom we had so much confidence."
Sharon V., Bethlehem
Responses from a recent Customer Service Survey....On a scale of (1) to (10) with: (1) = don’t agree at all and (10) = agree strongly
How well did we deliver what we promised?
10 – Excellent Service from both of you – felt very comfortable.
10+++
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10
How accessible were we when you needed to contact us?
10 – Always returned phone calls right away.
10+++
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9
How well did we listen to you?
10 – This was our 1st home purchase so we had many questions – they really helped us a lot and answered all our questions – made the whole process very easy!
10+++
10
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10
How willing would you be to recommend us?
10 – Would definitely recommend – maybe someday we will be ready for a change and will use you again!
10+++
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10
How would you rate the quality of our service?
10 – Excellent service! You two are a perfect pair together! Felt like we knew you both forever!
10+++
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9
If you were in charge of our business, what one thing would you change?
Nothing – we could not have asked for two better agents than yourselves & all the work you put into making things possible for us.
Not a thing!!
Nothing
Add more Craig & Maryann’s
Nothing
What is one thing I could add to my service to make it a 10+?
In our opinion, it is a 10+!
You guys were perfect!
You’re already doing it.
Everything you both did was great!
Keep it up.
I can’t thing of a thing.
How could I do a better job off serving you?
Keep doing exactly what you’re doing – don’t change a thing!
Keep up the professional & well informed work you do!
Not sure it’s possible to do a better job.
Everything you both did was great!
Every aspect was fully explained. You did a great job!
Suggest to client maybe to check out builder before buying.
What did you LIKE about our service?
Very friendly – didn’t just feel like a business deal – felt like a friend!
The way you treated us and your professional attitude, yet friendly!
You two were GREAT! Quick responses & accurate info. Very friendly & informative. Made my first purchase smooth as silk.
I had been very nervous about looking for a house, but the both of you were very friendly, helpful, and real which calmed my nerves and made house hunting a good experience. Thank you!
You listened and showed us properties that had the features that we were looking for.
How easy it was to click with you. Great personalities.
Honesty and going above and beyond the call of service. Friendly, helpful, willing to walk us through the process.
Your friendly and sincere attitude.
Additional Comments:
You and Craig and the greatest! I would highly recommend you to friends, family and associates; and I have.
What did you NOT LIKE about our service?
Didn’t dislike anything.
That we aren’t still dealing with you day to day!!
That I didn’t find you sooner.
Nothing – it was great
We gave Craig and Maryann a very short deadline to get us closing on our house in only a few weeks – they kept things moving along and really came through for us! Thanks again!!
Thank you for everything! You’ve made our transition a pleasant one!
Besides the very professional service, you were a lot of fun to work with & it made the whole process more pleasant!